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Free shipping over 14.99 € when payment is made by credit card. Free shipping over € 29.99 when payment is made by cash on delivery The shipping costs of the products for Cyprus are 21 euros by bank deposit and the delivery is done by ELTA courier.

Cash on delivery costs € 1.99. Shipped within 2 to 3 working days.

Free shipping over 14.99 € when payment is made by credit card. Free shipping over € 29.99 when payment is made by cash on delivery The shipping costs of the products for Cyprus are 21 euros by bank deposit and the delivery is done by ELTA courier.

The order will be delivered to the address that the user states when registering as the receiving address.

Greece

1) Payment by credit card.
2) Cash on delivery payment (payment upon receipt of your order at your place). Valid for deliveries within Greece.

Cyprus

1) Payment by credit card.
2) Payment by Bank Deposit.

BY CHARGING YOUR CREDIT CARD

Alpha Bank undertakes your payment process, thus ensuring the security of your transaction. When entering your card details, the bank does not charge the amount of your order, but binds it. The charge is made at the time of invoicing your order.

During the credit card purchase process, the customer is automatically transferred to a secure server of Alpha Bank. All data transferred electronically by the user (credit card information) to the payment service of Alpha Bank, as well as their transfer from Alpha Bank to VISA, MasterCard or American Express are covered by the encryption algorithm with certified security of the bank. This way the card details are used only during the check and charge, while they are not stored anywhere. Anel-fashion.gr or the company ANEL does not collect or store in any way the details of your credit card. So you have to re-register them, every time you use your credit card for transactions through this e-shop.

COD

Through the ELTA courier company, with the delivery of your order. This payment method is not available for orders over one thousand euros and is valid for deliveries within Greece and Cyprus

As a customer of ANEL SA you have the right to return products you have purchased from our online store if the size does not suit you, if the choice does not meet your expectations or if the product is defective.

Products that are on offer or at a discount are not subject to change.

In order to avoid the cost of return, we suggest that you consider some alternatives, such as using the product as a gift for a loved one.

Expenses in case of change or return are borne by the customer and are equal to the price set by the courier of his choice. The change or return must be made within thirty (30) days from the date of receipt to be accepted by our company.

Please read the following to make a return:

< Each of our shipments includes the transaction document (receipt), as well as a return form. Fill in the above form, stating the number of your order, your name, the products you return, accompanied by the reason for the return (eg small size), as well as the products with which you want to replace the returned ones. / p>

Replacement products must be of the same or higher value than the returned ones. If the size / number is wrong write us the correct one for replacement. If you think there is a defect please write us details about it. If you feel that you are not satisfied with the purchase you have made, you further have the right to return the product you purchased and request its replacement with a different product.

The garment or accessory must not have washed or further worn on the test. Product labels must not have been removed or damaged in any way. If it turns out that the garment or accessory has been used the change or return will not be accepted and will be returned at the customer's charge.

The shipping packaging must be secure to prevent damage during transport . Our company is not responsible in case of loss or destruction of the product during the transfer of the return. Except in the case of resizing as soon as our company receives a request for change or return, pick up the product or products back at its headquarters (29A Ptolemaion, 54630 Thessaloniki) and if the above conditions are met our company will send you the products you have requested for replacement , within 5 days.

In case of refund, the deposit will be made to the customer's bank account. Therefore, please enter your account number (IBAN) on the return form, the bank where you hold the account, and the name of the beneficiary.

For security reasons, it must be the same person who order that you had placed.

For your convenience, below we list our stores, where you can also make changes to the products you have purchased online.

Thessaloniki:
1. 54 Egnatia Str
2. 69 Megalou Alaxandrou Str, Evosmos

Serres:
1. 44 Ermou Str

Ptolemaida:
1. 14 Vasileos Kostantinou Str

Athens:
1. 32 Ermou Str
2. 126 26th Oktomvriou Str, Patisia